Make an invoice

Your worked shifts, priced at the rates each family agreed, one invoice per family.

Where to do it: Your phone or a laptop.

Step by step

1. 1

   Open Invoices. Shifts you have worked and not yet billed are listed per family, each with a tick already on.

2. 2

   Untick anything you are not billing this time.

3. 3

   Press Make an Invoice for that family. It carries the NDIS item codes and the hours per time band, priced from the rates that family set.

4. 4

   Or press Export as CSV Instead if your accountant or your own software does this part. Either one marks those shifts as billed.

5. 5

   Your invoices are listed underneath, by financial year, with Download Everything for a CSV of the lot.

Worth knowing

• Download invoices as you issue them. They are tax records and the ATO wants five years.
• A shift shows no price if the family has not set your rate for that time band. Ask them to set it under Your Team.
• Paid through an agency or a platform? The family can mark you Paid another way, and those shifts will not appear here to bill. That is correct.
• Three downloads: the plain CSV for a spreadsheet or your accountant, a Xero file in Xero's own import layout, and a QuickBooks file in theirs. Hnry has no import — you raise invoices inside Hnry — and MYOB Business does not import sales, so for those the figures are what you use.
• Shiftaroo does no payroll, tax or super, and claims nothing from the NDIA. You and the family stay responsible for what you send and pay.

More for for support workers

• See your shifts and get told about changes
• Turn on notifications
• Book time off

Still stuck?

Email support@shiftaroo.app and a person will reply.