Add a support worker

One text, no forms, and you can put them on shifts before they even join.

Where to do it: Anywhere. It takes a minute.

Step by step

1. 1

   Open Your Team and find Add a Support Worker.

2. 2

   Type their name and their Australian mobile number, then press Send Invite.

3. 3

   They appear on your week straight away, marked Not joined yet. You can put them on shifts tonight — you never have to wait on somebody else's phone to finish planning.

4. 4

   They get one text with a link. On a phone the link offers the Shiftaroo app first; installing it and tapping the link again opens the invite inside the app. Joining in the browser works too.

5. 5

   They confirm their number with a code and type their name. That is all they do.

6. 6

   When they join, the shifts you already gave them are simply there, and their card on Your Team opens for rates and colour.

Worth knowing

• If the text never lands, press Get a Link on their row and send the link yourself — WhatsApp, email, read out over the phone. A new link replaces the old one.
• If your worker already uses Shiftaroo for another family, the same number links them to your roster. Nobody gets a second account.
• The notice you get says what name they joined under. If it is nothing like the name you typed, a digit was probably wrong — remove them and re-invite before any shifts go on them.
• Paying somebody through an agency or a platform rather than directly? Turn on Paid another way on their card. You will not be asked for rates, and their shifts stay out of Shiftaroo invoices.
• Somebody who has not joined can be rostered but not asked to cover — they have no app to answer on yet. Their row says so.

More for running a roster

• Set up your roster and lay out the first week
• Copy last week and change what moved
• Set what you pay
• Send the week
• When someone is away
• Who can see what
• Start from the roster you already have

Still stuck?

Email support@shiftaroo.app and a person will reply.