Set what you pay

Your agreed rates, per worker, per time band. The app never guesses them.

Where to do it: A laptop or a tablet is easier for typing rates, but a phone works.

Step by step

1. 1

   Open Your Team and tap a worker to open their card.

2. 2

   Choose the kind of support they do: daily living, high intensity, community access or nursing. This sets the NDIS item codes their invoices carry.

3. 3

   Press Set what you pay. You see one line per time band: weekday day, evening and night, Saturday, Sunday, public holiday, and sleepover where it applies.

4. 4

   Type the hourly rate you have agreed for each band you use. Leave a band blank if they never work it.

5. 5

   Save. Shifts already on the roster are priced from these rates from now on.

Worth knowing

• Rates start empty on purpose. A shift for a worker with no rate shows no price and cannot be invoiced until you set one. The NDIS price limit is a ceiling the screen warns about, never a default.
• Rates are per relationship. A worker on three rosters has three sets, and each family sets its own.
• Time bands are worked out by the app from the shift times. A shift from 5:50am to 8:50am is ten minutes of night and then day, priced accordingly.
• One worker doing two kinds of support for you? Add another kind on their card, with its own code and rates, and mark the shifts that are that kind.

More for running a roster

• Set up your roster and lay out the first week
• Copy last week and change what moved
• Add a support worker
• Send the week
• When someone is away
• Who can see what
• Start from the roster you already have

Still stuck?

Email support@shiftaroo.app and a person will reply.